Last updated: September 19, 2026
Fennova ("Fennova," "we," "us," or "our") provides software for registered investment advisers ("RIAs") to manage client alternative investments, including capital call processing, subscription tracking, compliance workflows, and a client-facing portal. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
This policy applies to advisory firms that use Fennova ("Firms"), the individuals at those firms ("Firm Users"), and the clients of those firms who use the Fennova client portal ("Clients").
Account and firm information. Firm name, user names, email addresses, roles, and login credentials.
Client and household information. Names, contact details, household and entity structures, accreditation status, and other information Firms provide to manage their clients' alternative investments.
Financial and investment information. Fund holdings, commitment amounts, capital call and distribution data, subscription and redemption records, and related transaction data.
Documents. Subscription agreements, capital call notices, K-1s, statements, and other documents uploaded by Firms or Clients, or received via connected email accounts (see below).
Connected email account data. If a Firm connects a Gmail or Outlook account, Fennova accesses that mailbox to identify and extract capital call and related fund documents, and to send notifications to General Partners on the Firm's behalf when explicitly initiated by a Firm User. We only access the data needed to provide this functionality.
Usage data. Log data, device information, and general usage patterns to maintain and improve the service.
We use the information described above to:
Fennova's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Specifically, Gmail data accessed through Google's API is used solely to identify and extract fund-related documents (such as capital call notices) for the Firm that connected the account, and to send GP notification emails explicitly initiated by a Firm User. This data is not used for advertising, not sold, and not shared except as necessary to provide this functionality or as required by law.
We do not sell personal information. We share information only:
We use industry-standard security measures, including encryption in transit, access controls, and dual-control approval workflows for sensitive financial actions. No system is completely secure, and we encourage Firms to use strong, unique passwords and enable any available security features.
We retain information for as long as necessary to provide the service and comply with legal, regulatory, and audit obligations applicable to registered investment advisers.
Firm Users can disconnect a Gmail or Outlook account at any time via Firm Settings, which revokes Fennova's access to that mailbox. Clients can contact their advisory Firm to request access to, correction of, or deletion of their information, subject to the Firm's own recordkeeping obligations.
Fennova is not directed to individuals under 18, and we do not knowingly collect information from children.
We may update this policy from time to time. Material changes will be communicated to Firms via the platform or email.
Questions about this policy can be directed to: bsmith.fennovacapital@gmail.com
This document is provided as an operational starting point and has not been reviewed by an attorney. Firms and Fennova should obtain legal review appropriate to their jurisdiction and regulatory obligations before relying on this policy.